Insure your homes, properties, vehicles, businesses and more with Maranto Agency, Inc.
Hear From Our Happy Clients
-Customer service is key when looking for an insurance agent. Two things happened this month where having Joelle as my agent paid off. Firstly, my insurance premium went up and she suggested I look around to make sure everything was on the up and up; while I was doing that, she managed to find some inaccuracies in my record and was able to get me a reduced rate. Awesome!
Secondly, I purchased a new motorcycle on a Friday and to get the deal done I needed to get my insurance cards. …When I went to sign the papers on Saturday, the dealer misplaced the insurance cards. I called Joelle and she went into the office on a Saturday TWICE to make sure the dealership received the cards. Can’t say enough about how she went above and beyond to help me out.”
-Hi Joelle. I hope all is well with you. I was just rear ended while grabbing a diet coke in the McDonald’s drive thru. I’ve already spoken with Sandi & Darlene and may I say how wonderful they both are.These two ladies are caring & professional and I just wanted you to know what an asset they truly are.
-I’m glad to hear that Sandi is still there – she is great to work with over the years. 1/2021
Positive: Professionalism, Quality, Responsiveness
I will never go elsewhere for my insurance needs!
The whole team is beyond wonderful with their communication and customer service. They find me the best coverage for the best price, and I’m so fortunate I …More I will never go elsewhere for my insurance needs!
The whole team is beyond wonderful with their communication and customer service. They find me the best coverage for the best price, and I’m so fortunate I switch ALL my personal and professional policies to their agency. The girls are so great, they even call me to follow up on important emails to make sure nothing falls through the cracks when something needs my attention. Mike never fails with his responsiveness, problem solving, and recommendations. HANDS DOWN my favorite professionals to work with!!! Usually I dread “customer service” fields because they are everything BUT customer service. This team is the GOLD STANDARD for professionalism and customer service and I am forever grateful!
Here’s what our clients have to say about working with Maranto Agency, Inc.
“Bill, Joelle, and everyone else at Maranto Agency, Inc. are very professional and helpful with all aspects of my personal and commercial insurance needs. They make it so I do not need to worry about policies and compliance, and can just handle business as usual.”Frank T.
“Sandi is awesome! When I was trying to purchase the most perfect Porsche, I had her running around with getting insurance cards etc. only for it to fall through long distance. After a couple of attempts I finally got the perfect car and had to have plates switched from one car to another and then back again in order to drive it home. Sandi kept her cool and never got upset with all this – worth her weight in gold. Not to mention on more than one occasion she needed to fax cards to the DMV for us. Can’t go wrong with this customer service!”Doretha H.
“I wanted to let you know that I think your insurance agency is absolutely terrific! It is a big help when things are so timely and your customer service is outstanding. Clients have commented on how nice it is to get a quote the same day they make initial contact.”Marissa S.Mortgage Loan Officer, Homestead Financial
“I never imagined… that you would be able to cut my overall insurance expense by 17% annually. After getting over the shock I then had you review my mother-in-law’s insurance expense and again you were able to cut her overall insurance expense by 15% annually. As you know, this past year my mother-in-law’s car was totaled in an accident. Your agency was fantastic to deal with in getting the claim processed and getting my mother-in-law into another car. I would, and have, highly recommend to any of my friends and colleagues that they give you a call to discuss their insurance needs.”Paul S.
“Maranto Agency, Inc. has been my insurance agency for over 20 years. Each and every renewal year I am impressed with the customer service and the initiative shown by its principals and employees. They have been known to call to inquire regarding updates and ways to save premium dollars on automobile and homeowners policies and have recently expanded to include a wide array of financial services.”Roseanne M.
“For over twenty years, Maranto Agency, Inc. has been protecting AND saving me, my family, and my business money on our insurance needs. They are always quick and responsive with advice, information, and assistance. On numerous occasions, Maranto Agency, Inc. has PROACTIVELY called me to tell me I needed to change a plan or provider in order to save money. Now talk about customer service – bar none!!!”Jon B.
“I am so pleased with Travelers Insurance and how they handled my homeowner’s claim from the robbery that occurred at my home. They processed my claim without any hassles at all, which was such a relief after dealing with the stress of the robbery. I am so glad I made the switch to Travelers. Thank you so much for all your help!”Therese H.
“We started our business back in 2001, and at that time we were referred to Maranto Agency, Inc. from a friend. Since that time, we could not be happier with the service they have provided to us. Maranto Agency, Inc. is very conscientious about keeping us informed on what insurance changes and needs we should make. Our agent is always looking out for our best interests, and is always easy to get in contact with when we have questions or problems.”Diane D.Kodiak Builders, Inc.
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Trust Your Insurance Needs to Our Team
Our licensed agents have decades of experience helping individuals across the Buffalo Niagara region choose the right coverage for their families, businesses and properties. We develop strong relationships with each of our clients to ensure we’re protecting what matters most to them.